Category Archives: Customer Service

Is there no more love for loyalty?

Posted on July 12, 2011 by Kim K

Is there no more love for loyal customers? For those of you who may not know… Netflix is raising their prices as of September 1. Now, don’t get me wrong, I understand that price increases are sometimes necessary- and when … Continue reading →

Posted in Customer Service, Life, Reviews, Stress | Tagged , | Leave a comment

Rethink your customer service.

Posted on April 14, 2010 by Kim K

I recently went to Mario Tricoci for a waxing appointment.  I have been there more than a dozen times for the same service and always go to the same person.  She’s great!  I feel like I am totally pampered when I … Continue reading →

Posted in Customer Service, Workplace | 2 Comments